FAQ

FAQ Questions and Answers

Q1: What is your return policy?
We offer a 30-day return policy on all items. Products must be in their original condition with tags attached.

Q2: How long does shipping take?
Standard shipping typically takes 4-7 business days. Enjoy free delivery on all orders within the United Kingdom.

Q3: How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

Q4: What payment methods do you accept?
We accept all major credit cards like, Visa, American Express, Mastercard, Maestro, Shop Pay, Apple Pay and Google Pay.

Q5: What are your delivery costs?
We offer free delivery on all orders across the UK.

Q6: Do you ship internationally?
Currently, we deliver only in the UK.

Q7: How long does it take to receive a refund?
Refunds are processed within 10 business days after we have received and inspected the returned item.

INFO

CONTACT

Do you need help? 
Contact our customer service.

Our team is there for you 5 days a week , don't hesitate to contact us!

Monday to Friday: 9:00 - 18:00 (GMT)

E-mail: support@old-albion.com

Phone: ‪‪+44 7311129744

COMPANY INFO

STORE NAME: OLD ALBION

COMPANY NAME: ASIL ARD

COMPANY NR: 90312945

COMPANY ADDRESSDigna Johannaweg 109, 3193PE Rotterdam